Shipping & Returns
Shipping Policy
Let's clarify shipping!
Over time, I will be building an inventory for all products for sale. Until then, I ask for patience and give you clarity for the process:
All Pre Orders will be processed together on the first of the month. Please expect 10 business days for processing and quality insurance before shipping.
Once processed, you will be notified of shipping along with a tracking number for your order. Please expect 5 business days for shipping domestically, 10 business days internationally.
Should you have questions or concerns about your order, please email me at camyljah@gmail.com for clarity or problem solutions.
Return & Exchange Policy
For returns and exchanges!
There is a lot of time and work that goes into correctly fulfilling orders, however, there are bound to be human errors unforeseen.
Should you receive your order in an unsatisfactory state, please email me at camyljah@gmail.com to discuss the following options:
1. I am happy to exchange unworn wearable art upon receipt of the original order. Please indicate your preferred sizing or color changes. This offer stands for 30 days after receipt of order.
2. I am happy to issue a store credit for worn wearable art with unsatisfied results. Please email me with your observations to help prevent this result from occurring again. Your store credit will be 75% of the merchandise value to accommodate for shipping and handling costs. This offer stands for 30 days after receipt of order.
3. I am happy to issue a store credit for unsatisfactory prints or stickers received. Your store credit will be 50% of the merchandise value to accommodate for shipping and handling costs. This offer stands for 30 days after receipt of order.
4. I am happy to issue a 25% credit for a commission painting for unsatisfactory original painting received. We will be sure to discuss shipping options to alleviate the ill handled art and share in an investigation of the shipping company of the original order. This offer stands for 30 days after receipt of order.